FAQ

Creating an account is straightforward. Click Sign Up at the top of the site, fill in the required personal details, set a password, and confirm your email address. Make sure the name and date of birth match your ID documents to avoid delays during verification. If you prefer faster access, complete only the required fields to start exploring games, then finish verification before attempting a withdrawal.Need step-by-step help? Follow our sign-up guide on the registration page. Keep your login details secure, and enable any offered two-factor protection to add an extra layer of security.

Wonaco offers a generous welcome package of up to $2,500 plus 1 Bonus Crab. The promotion is divided across the first three deposits, with a minimum deposit of $10 to qualify. Wagering requirements for the welcome offer are shown on the promotion, and the core multiplier for the advertised bonus is 40x—always confirm the exact playthrough and game restrictions on the bonus page.Bonuses often have expiration windows and contribution rules, so read the full terms on the bonuses page before accepting. Bonuses are optional, and if you prefer cleaner cash play, you can opt out and deposit directly to your real balance.

No-deposit bonus codes are promoted from time to time, but they’re not guaranteed. Wonaco doesn’t require a code for the main welcome offer. If a no-deposit code is running, it will be listed on the promotions page or announced via email or the site banner. Always check the specific terms: no-deposit offers typically have lower max cashout limits and shorter wagering windows.If you don’t see a code but believe you should, contact support for clarification at support@wonaco.com or via live chat.

Wonaco supports a wide range of payment methods and multiple currencies to make deposits easy. You can fund your account with cards like Visa and MasterCard, e-wallets such as Skrill and Neteller, prepaid options like PaySafeCard and Neosurf, banking methods including Bank Transfer and Interac, and major cryptocurrencies like Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Tether (USDT), and Cardano (ADA).Supported currencies include USD, EUR, CAD, AUD, BRL, and native crypto units. Minimum deposit amounts vary by method and promotion; the standard minimum for some welcome offers is $10. For details on method-specific limits and fees, see the payments page or contact support.

To withdraw, open the cashier, choose Withdraw, select your method, and enter the amount. You must complete any required verification before the first withdrawal. Processing times vary: crypto withdrawals are typically fastest and can clear in minutes to a few hours after processing; e-wallets often take 0–24 hours once approved; card and bank transfers may take 1–7 business days depending on the provider and region.Wonaco may apply internal processing time for security checks. If a withdrawal is delayed, check your account messages and the withdrawals page for status updates, or contact support to get a progress update. Always factor in bank processing times and potential additional checks for large amounts.

Wagering requirements (playthrough) are the number of times you must wager the bonus amount, or the deposit plus bonus, before bonus funds become withdrawable. For example, a 40x wagering requirement on a $50 bonus means you must wager $2,000 ($50 × 40) in eligible games before withdrawing bonus-derived winnings.Some promotions use different bases (bonus only vs. deposit + bonus), so check the promotion’s rules. Wagering must typically be completed within the promotional time limit—many offers require playthrough within 10 days—so plan your play accordingly. You can view full details on wagering on the dedicated wagering rules page.

Contribution rates vary by game type. Slots generally contribute 100% toward wagering, while most table games, live dealer games, video poker, bingo, keno, and scratch cards often contribute around 10%. Specific game exclusions and reduced contributions are listed in each bonus’ terms. Some high-RTP or jackpot titles may be excluded from bonus play entirely.If you’re targeting a particular game for bonus play, check the eligible games list on the bonus terms or ask support. Knowing contribution rates helps you plan which titles will clear playthrough fastest.

Yes. Wonaco’s site is optimized for mobile and works across modern iOS and Android browsers. The mobile experience supports most slots, instant-play table games, and a selection of live dealer titles. You’ll get the same account, deposit, and withdrawal options on mobile as on desktop.If you prefer an app and one is available for your region, the site will show download instructions. For best performance, keep your browser updated and clear cache if you see glitches. For mobile-specific tips, visit the mobile help section.

Wonaco features hundreds of games from leading providers, including Evolution Gaming, NetEnt, Microgaming, Pragmatic Play, Yggdrasil, Play’n GO, Quickspin, Betsoft, ELK Studios, Red Tiger, and many more. You’ll find slots, progressive jackpots, blackjack, roulette, video poker, and a robust live casino with live dealer options.New releases and state-specific exclusives may appear regularly. Explore the full game lobby on our games page to filter by provider, feature, or type.

Wonaco is committed to fair play and security. Games come from regulated providers that use certified random number generators (RNGs) and independent auditors. The site uses industry-standard SSL encryption to protect personal and financial data, and it follows data protection practices outlined in the privacy policy.Licensing and regulatory details can vary by region; check the site footer or the terms and conditions for the current licensing authority that applies to your jurisdiction. Always confirm that online gambling is legal where you live before registering.

Verification (KYC) is standard practice to keep accounts secure and comply with regulations. After registration or before your first withdrawal, you may be asked to submit documents such as a government-issued ID, proof of address (utility bill or bank statement), and proof of payment method (photo of your card with middle digits hidden, or crypto wallet details).Typical verification takes 24–72 hours, but timing depends on document clarity and volume. Submit clear, legible documents to speed approval. If problems arise, support can guide you through acceptable document formats.

If you need assistance, Wonaco offers 24/7 live chat and email support at support@wonaco.com. Use live chat for fast, real-time help, or email for detailed queries and attachments. For account-specific or payment questions, have your account details ready to speed resolution. You can reach our support center here.Wonaco also promotes responsible gambling. You can set deposit limits, session reminders, loss limits, and opt for time-outs or self-exclusion if needed. If you feel your play is becoming risky, use these tools, contact support for help, or consult professional organizations listed on the Responsible Gambling page.